Resolved
After 16 minutes

We've now resolved the incident. Thanks for your patience.

It looks like one of our safety systems kicked in and detected an unexpected change on the drive that hosts the databases so dropped it into read only state for safety.

We’ve done a filesystem check on it and it seems fine so rebooting the system solved the issues. We are going to continue investigating so we can understand if there is anything else underlined but for now all systems are go.

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Identified
After 6 minutes

We've confirmed there is a problem, we're working to resolve it. At this stage we can see it’s related to one of the hard drives going into read only state.

We understand how important it is for your organisations to have your websites live. We will resolve this as quickly as possible.

More updates to follow as we have them or within 20 minutes. Whichever is sooner.

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Investigating

Seeing issues connecting to our database infrastructure. We're so sorry about this. Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • Cloud Servers