Resolved

We've identified and resolved the recent hitches in our service. Simply put, an unusually high number of requests, mainly from automated systems known as 'scrapers', were overwhelming our systems. This caused a bit of a backlog in processing some tasks.

To address this, we've put measures in place to block these excessive requests and everything has now settled back to normal.

Thank you for bearing with us during this time. We're always working behind the scenes to ensure our service runs smoothly for you. Should you have any further questions or need assistance, our team is here to help.

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Investigating

Dear valued clients,

We would like to inform you that we are currently aware of some connectivity issues affecting our services. Our technical team is actively investigating the cause to promptly address and resolve the matter.

We understand the importance of seamless service for your operations and deeply regret any inconvenience this may have caused. Rest assured, we are dedicating all necessary resources to rectify the situation as swiftly as possible.

Your patience and understanding during this time are greatly appreciated. We will keep you updated as more information becomes available.

For immediate concerns or assistance, please do not hesitate to reach out to our support team.

Thank you for your continued trust in our services.

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Began at:

Affected components
  • Cloud Servers