Websites unavailable: investigating

This incident is resolved. A sudden spike in demand on our hosting platform overloaded its web services, and they stopped responding. We restarted the platform, and websites came back online straight away. Everything has stayed stable since.

We’re keeping a close eye on things and will take further steps if needed. You don’t need to do anything. If anything still looks wrong on your website, please contact us in the usual way.

Apologies for the inconvenience, thank you for your patience.

Hosted websites are back online and loading normally. We had to restart our estate , but service came back straight away.

We’re now looking into what caused this, and we’re keeping a close eye on it in the meantime. You don’t need to do anything.

If anything still looks wrong on your website, please get in touch in the usual way.

We’re aware that a number of websites we host are not loading at the moment. We’re investigating with our server team and working to restore service as quickly as possible.

You don’t need to do anything. We’ll post an update here within the next 20 minutes, or sooner if we have news.

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