Successful Server Restart & Service Restoration

We are pleased to inform you that the urgent server restart has been successfully completed. We managed to keep the downtime to a minimal duration of approximately 90 seconds. All services are now operating correctly and at full capacity.

We sincerely apologise for the inconvenience this unexpected issue might have caused. Our primary focus remains on providing consistent and high-quality service, and we appreciate your understanding as we acted promptly to resolve the matter.

Thank you for your continued trust in our services. We are dedicated to ensuring such incidents are kept to a minimum and are always looking for ways to serve you better.

Should you have any questions or need further assistance, our support desk is at your disposal.

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Urgent Service Announcement: Imminent Server Restart

We are reaching out to inform you of an unexpected issue we've identified regarding the curl functionality, which appears to be locked. Despite our best efforts to resolve the problem through multiple avenues, it has become clear that a server restart is essential to address this anomaly.

We understand that any downtime can be inconvenient. However, the ongoing issue is impacting a larger scope of services than initially anticipated. To ensure the consistent performance and functionality of your services, we find it necessary to act promptly.

Here's what you need to know:

  • Timeframe: We will be restarting the server immediately. The process is expected to last no more than 5 minutes.
  • Impact: During this brief period, there will be a temporary loss of access to services hosted on the affected server.

We genuinely apologise for this short notice and any inconvenience it might cause. We assure you that this action is being taken to uphold our commitment to provide you with stable and reliable services.

Thank you for your understanding and patience. If you have concerns or require additional information, our support team is available to assist.

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We wish to address a concern that has come to our attention. Currently, there is an issue where WordPress logins are not validating as expected. We are acutely aware of this inconvenience and our technical team is actively investigating the root cause.

We'd like to emphasise that, despite this validation issue, all other services are running smoothly. Users and visitors can access the front end of websites without any disruptions.

We understand the importance of seamless backend access for our clients and we are working diligently to resolve the WordPress login issue as swiftly as possible. Your patience and understanding during this time are greatly appreciated.

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Began at:

Affected components
  • Cloud Servers