Major Network Outage – Investigating

All services are now back online. The issue was caused by a failure of the network interface, which did not recover automatically and required a manual forced restart by our hosting provider.

We’re monitoring closely, but everything is fully operational again.

Thank you for your patience and understanding while this was resolved.

We are still awaiting a resolution from our hosting provider Rackspace, who continue to work on fixing the underlying issue. At this time there are no further updates, but we will share more information as soon as it becomes available.

Thank you for bearing with us.

Our hosting provider Rackspace has confirmed there is an issue with the network interface affecting our infrastructure. Their engineers are actively investigating and working towards a solution.

We will continue to share updates as soon as more information becomes available. Thank you for your patience and understanding while this is being resolved.

We are currently experiencing a major outage affecting our network. This is causing downtime across all services.

Our team has raised an urgent support request with our hosting provider and we are awaiting further updates.

We understand how disruptive this is and sincerely apologise for the inconvenience. As soon as we have more information, we will provide regular updates here.

Thank you for your patience.