We are pleased to announce that we have successfully stabilised our systems after the recent disturbances. Our analysis revealed that a significant portion of the requests originated from click farms, evidently targeting the consumption of Google Ads budgets!

With the countermeasures we've implemented, not only have we restored our service stability, but we have also taken steps to reduce potential click fraud on some of your Google Ad campaigns. This action should provide some relief against inflated costs due to illegitimate clicks.

We remain vigilant and proactive in ensuring the security and efficiency of our systems, and we're committed to safeguarding the interests of our clients.

Thank you for your patience and understanding during this period. We always strive to go the extra mile to provide value to your business.

For any further questions or assistance, our support team is at your disposal.

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We would like to provide an update on the current connectivity situation affecting some of our servers. We have identified the root cause as a Distributed Denial of Service (DDoS) attack. Thankfully, our systems are efficiently blocking a significant portion of the malicious traffic. However, due to the sheer volume of requests, some of our queues are experiencing congestion. This is leading to slowed response times or, in some instances, timeouts for a subset of our users.

Please be assured that our top-tier technical team is actively implementing measures to counteract this attack and alleviate the strain on our infrastructure. We expect to restore full service shortly.

Your patience during this time is greatly appreciated. We apologise for any inconvenience and remain committed to ensuring the security, stability, and efficiency of our services.

For any immediate concerns or assistance, our support team stands ready to help.

Thank you for your understanding and trust in our services.

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We're writing to inform you of an ongoing situation affecting the connectivity to some of our servers. Preliminary findings suggest the possibility of a Distributed Denial of Service (DDoS) attack. Our technical team is currently investigating and working diligently to mitigate the situation and restore full service.

We understand the importance of uninterrupted service to your business, and we apologise for any inconvenience this may cause. We prioritise the security and stability of our systems, and we are taking all necessary steps to resolve this as swiftly as possible.

Please rest assured that we are on top of this situation and are deploying our best resources to address it. Your patience and understanding are greatly appreciated. We will continue to keep you updated as more information becomes available.

If you have any immediate concerns or questions, please reach out to our support team

Thank you for choosing us as your web hosting provider.

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Began at:

Affected components
  • Cloud Servers